Person-Centred Care Platform

Transform the way you deliver care and manage services

The Person-Centred Care Platform is a secure, purpose-built system that helps developmental service providers and organizations manage complex staff schedules and timesheets across multiple locations with payroll exceptions, incident reports, and individual care, all in one place.

Family Support

Person-Centred Care Platform is built by INVORG, trusted by not-for-profits across Canada for over 11 years.

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Every feature your team needs to complete work faster

One Platform. Every Department. Seamless Coordination.

Client & Case Management
Staff & HR Management

Store employee records, manage roles, track skills and certifications, and handle documentation securely.

Client & Case Management
Smart Scheduling

Assign shifts across multiple locations, manage availability, swap requests, & on-call coverage with ease.

Client & Case Management
Care & Support Documentation

Maintain consistent records for every person supported, including care plans, appointments, and daily notes.

Client & Case Management
Real-Time Reporting

Generate reports for audits, hours worked, staff availability, and compliance, with zero manual effort.

Client & Case Management
Automated Timesheets & Payroll

Digitally capture hours, adjust for payroll exceptions, freeze entries, and export directly to systems.

Client & Case Management
Incident Reporting & Analytics

Log, track, and respond to staff and client incidents, including medication errors, all in a centralized module.

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Everything you need to deliver smarter community support services

Proven Benefits That Help You Do More, With Less Effort

Manual processes like scheduling, timesheet collection, and tracking HR records often consume hours each week. The platform automates these tasks, allowing staff to focus on service delivery rather than paperwork. That means faster approvals, fewer errors, and less burnout from repetitive work.

With operations spread across multiple sites, miscommunication and delays are common. The platform provides centralized scheduling, real-time updates, and cross-location visibility, helping coordinators and staff stay aligned, reduce coverage gaps, and respond faster to needs.

Handling sensitive data demands strict access controls. This platform lets you define who can access what and tracks every action taken, supporting your organization’s accountability, data privacy, and audit-readiness.

Managing a large, distributed team is challenging, especially when staff work in multiple locations or shifts. This platform centralizes staff records, availability, training, and scheduling tools in one place. It makes it easy to onboard new employees, assign shifts efficiently, and keep your team connected and engaged, no matter where they work.

Disability and community support roles often involve irregular shifts, stat holidays, premiums, and exceptions that typical payroll systems can’t handle. This platform handles all those rules, calculating pay accurately and exporting directly to systems, saving hours of manual adjustments.

Whether in the office, in the field, or working remotely, your team can securely access the platform anytime, from any device. The responsive web interface and mobile-ready design ensure staff can review schedules, update records, and manage care on the go.
NewComer Service
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Ready to simplify operations & deliver better support services?

Let the Person-Centred Care Platform Platform bring your people, processes, and data together, so you can focus on delivering exceptional, person centered care.

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“I think this journey is not just about making us more efficient as an organization. It's about promoting technology so people can be more independent and in control of their lives, in their community and in their homes.”

Brian Dunne,
Executive Director, PHSS

See how PHSS transformed their operations, reducing manual tasks, improving payroll accuracy, and strengthening care coordination with the Person-Centred Care Platform Platform, without disrupting their existing service model.

Read the full case study
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Frequently Asked Questions (FAQs)

Answers to Common Questions About Person-Centred Care Platform

The platform is built specifically for developmental service providers, and disability support organizations that deliver multi-site care and support services.

It’s purpose-built for developmental service providers, combining complex staff scheduling, payroll exceptions, real-time incident tracking, and person-centered care documentation in one integrated platform. Unlike generic tools, it manages both staff and individual support data across multiple locations, all in one place.

Very. Role-based access, audit trails, and data encryption ensure full compliance with privacy regulations.

Yes. The platform is fully configurable, from scheduling rules and payroll settings to user roles and data forms, so it fits your organization’s unique processes without forcing you to change how you work.

Ready to Operate Smarter and Serve Better?

Join the growing number of developmental service organizations modernizing their operations with Person-Centred Care Platform.

Request a Free Demo