E6-Newcomers Engagement and Empowerment Platform

E6-NEEP is designed to give Newcomers a seamless experience of getting services in their new country.

Benefits of Newcomers Engagement and Empowerment Platform

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Seamlessly integrates processes, data, technology, policies, and reporting into a coordinated system to improve service delivery.

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It enables newcomers to share their information (tell their story) one time instead of duplicating their information multiple times with multiple service providers. 

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Reduces the duplication of work effort and improves productivity by service personnel. The functionality of uploading data into government mandated systems eliminates the need for duplicate data entry activities.  

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Why is E6-NEEP critical to an organization?

Settlement agencies are expected to deliver excellent service at a fraction of the cost to newcomers. The demand is increasing, and resources are dwindling. Having a platform such as E6-NEEP is very critical for any agency to sustain and improve their organization and to deliver an enriching experience to newcomers.

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What is included in the E6-NEEP package?

The E6-NEEP is built on Microsoft Dynamics 365, industry leading CRM platform. This includes a centralized database where the information is collected once, stored and shared securely with the right people at the right time. Various capabilities such as client intake, referral, scheduling, event management, government reporting, case notes management etc. are included in this platform.  

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How is E6-NEEP implemented?

Based on the information gathered, we develop a strategy to implement the newcomers digital platform. Often, we leverage the E6-NEEP and configure to meet the unique needs of every organization. This platform is ideal for organizations who are involved in human services. 

The E6 approach to implementing the Newcomers Engagement and Empowerment Platform

Approach

Understand the organizational vision, goals, objectives, and outcomes to align the digital risk management program accordingly.

Assess the current digital ecosystem including but not limited to people, policies, procedures, processes, data, tools, technologies, operational and governance framework, and existing risk management gaps. 

Based on the assessment findings, we develop the digital risk management strategy, and plans with metrics for measuring the effectiveness of the program. We identify and prioritize the activities and develop a road map for execution. 

We ensure the plans are executed to achieve the goals and objectives.  

We provide continuous oversight to ensure the digital risk management is fully aligned and effective. 

We measure the KPI’s and outcomes to find continuous opportunities.

Features

This platform provides several dashboards for users to find real time information intuitively and efficiently. It also provides several reports to enable service delivery and decision-making.

Built using Microsoft Dynamics CRM technology. It can be used on site or in the cloud.

This platform enables scheduling, time management, people resource management, and appointment settings etc.

We configure and customize the data, processes, and workflow to align with the organizational processes and needs.

Uses industry security standards such HL7. It has role-based security that allows certain people access to certain information.

Integrates with internal systems and external legacy systems.

Updates for field staff using a secure mobile app.

Process automation and secure notifications.

“Every door is the right door” design allows a client to initiate service through any service personnel. 

Client consent authorizes the sharing of information with agencies providing service.

Centralized data base enables shared records to be shared amongst several agencies and provides a 360-degree view of a client.

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Check some of

Our success stories with some case studies

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Our NEEP will enable:
A secure centralized base to collect, store, and share information efficiently and effectively.
The collection of data that can be shared amongst other service personnel to eliminate data redundancy.
Effective management of events and training sessions.
Efficient scheduling of clients and service providers
Workflow functionalities to inform the appropriate personnel based on organizational policies and procedures.
A centralized consent management system to allow the sharing of information with the appropriate personnel.
The automated uploading of information to external government mandated reporting systems.
The consistent recording of client and service-related data that improves data quality.
High-level of collaboration and coordination amongst various service personnel to improve service delivery.

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