Conservatory Canada selects INVORG to Lead Business Transformation

Conservatory Canada selects INVORG to Lead Business Transformation

✓ INVORG saved Conservatory Canada thousands of dollars vs. implementing a completely new system, mitigated their operational risk immediately, and reduced future operating costs.

✓ Conservatory Canada experienced a 10x net reduction in support costs, while enjoying additional functionality.

✓ INVORG acts as a trusted advisor to Conservatory Canada, advising them on a long-term, macro business strategy that preserves time, money, and resources and helps them reinvest in growth and transformation instead of just solving technology problems.

INVORG Launches Training Institute

INVORG Launches Training Institute

 INVORG is launching a new training + internships institute called The Institute for Business Technology & Innovation (IBTI). Joseph created IBTI with a vision to build a new skilled talent pool in southeastern Ontario and help people open new doors in their lives and careers. Rather than hardcore technology, IBTI focuses on programs that train participants to leverage technology to transform business.

The London Innovation Leaders Meetup

The London Innovation Leaders Meetup

We were pleased to host a fantastic group of innovation leaders in London this past May. Michelle Brown of Pillar Nonprofit Network gave an inspiring talk on her experience with innovation and the state of growth in London. Join our meetup group at

Join us to talk business innovation!

Join us to talk business innovation!

INVORG is pleased to host you -- changemakers, leaders, and community members -- for a roundtable on innovation on London. 

You are the ones who are in it, every day, working to build your businesses, innovate, and build something great. You each have valuable tips and insights on how to get things done, and you've also likely identified areas for improvement in London for businesses to grow. 

Let's come together for a roundtable discussion to learn from each other and build community among leaders and friends. 

Congratulations to INVORG's new Dynamics pros!

Congratulations to INVORG's new Dynamics pros!

We foster innovation and continuous growth for our clients and our employees. The Microsoft Dynamics CRM certification is one of many training and certification opportunities available at INVORG. We're so proud to have self-driven, intelligent people working with us Congratulations, team!

Want to draw, retain talent? Innovate

Joseph Edward, Special to Postmedia Network
The London Free Press
Friday, February 24, 2017 6:18:50 EST PM


London has a people problem. Its population is growing at a rate slower than similar cities and Canada as a whole, and the 2011 census showed far greater numbers of citizens aged 45 to 64 exist than younger, working-age people.

Conversely, London has begun fashioning itself as a fledgling Silicon Valley with a fair share of residents working in technology. While we have lost many manufacturing jobs, entrepreneurialism is blossoming. According to the City of London Economic Roadmap, over the last five years, business growth in London has particularly been driven by small businesses and the self-employed.

The problem, then, isn’t that there aren’t enough jobs. The problem is the threat of no viable talent to fill these roles.

We have at our fingertips a vibrant pool of new talent coming out of our universities every year. So why are these young people leaving employment opportunities in London and heading to other cities?

I think we have an innovation problem. London has made the physical change toward entrepreneurialism with a healthy and growing base of startups, but it hasn’t made the mental change toward innovation. Many leaders are still managing the old way and graduates aren’t feeling inspired to stick around.

I write this to the many small and medium-sized business owners in London: What are you doing to attract and retain talent in our city? You hold the key to reinvigorating London.

Listen to your talent

The diverse group of young people coming out of Western University and Fanshawe College has a desire to work for organizations with purpose more than for profit — and they want their voice to be heard.

Today’s young people — bright, educated, passionate individuals — don’t like the idea of working for a stodgy organization that doesn’t listen to their ideas. By opening up a channel to listen to your employees, they will feel valued and invested — and your business can profit.

Consider the transformation WestJet experienced. WestJet, in the face of an economic downturn, sought to cut costs by asking its employees for ideas. Management was shocked to receive thousands of suggestions from people at all levels of the organization.

To manage the influx, they implemented a tool for employees to submit feedback and for leadership to respond to it. In the three years since they implemented the process, WestJet has saved more than $10 million.

Hire outside of your comfort zone

There is a valuable talent pool that is being overlooked: new graduates, underemployed people, people with disabilities, folks who have been out of work for some time, and new immigrants. Immigrants are slated to be the largest and fastest-growing group of talent in London in the coming years.

In part, innovation means coming up with a strategy to get the best and brightest talent into your organization.

Small business is the next boon

Businesses with one to four employees and the self-employed make up the majority of the city’s business base, and grew at comparatively higher rates than their larger counterparts from 2008 to 2013.

As a business owner, you are the leader in your organization and in our community.

Innovation can come from anywhere, but it often starts with the leadership. Innovating not only attracts and retains talent, but also — as in the WestJet example — could make or save you millions.

What is innovation?

Innovation is not an event; it’s continuous. A leader’s commitment to innovation will be felt and emulated throughout the company.

Embrace change. Make sure the technology you use is modern and reaches your stakeholder where they are. Modernize your organizational processes, policies and procedures.

Create a culture of innovation at your organization. Get people excited by doing interesting things. Have a mechanism to receive the ideas, and a plan to make the good ones a reality. Fail often and quickly. Leadership creates a culture and culture promotes the behaviour. Figure out your company’s purpose — how you will make the world a better place — and make sure that narrative comes across in your marketing and hiring practices. Join a leaders’ group or take an innovation training to connect with other leaders. Show your employees you care about them by making their experience at work fun and interesting.

Start with just one thing, today. In Jim Collins’ book Good to Great, he emphasizes that to become great, you need to turn the wheel. It takes time to make organizations become great from good. You need to do it little by little. But just start now.

The future of London is in your hands.

Joseph Edward is chief executive and chief innovation officer of Invorg, a company that helps public service entities and not-for-profits define business strategy and adopt technology.

Immigrant’s break helps bridge gap for others

By Hank Daniszewski, The London Free Press
Wednesday, February 15, 2017 9:47:20 EST PM


In 1986, Joseph Edward landed in London knowing almost no one and needing a job.

Going back to his wartorn homeland of Sri Lanka was not an option.

Then he was given a break.

St. Peter’s Seminary gave him a place to stay and a contact that led to a job. That job led to a 30-year career in computer technology, including technology management with the Roman Catholic Diocese of London and the City of London.

In 2014, Edward founded his own company, called INVORG, and is now giving other people — immigrants, students, the disabled — the same kind of break he got.

It’s his way of bridging the gap between available jobs and the people with the potential to fill them.

“I knew that by opening doors you can change lives.”

INVORG specializes in helping organizations such as governments, non-profits and social service agencies implement new technology. Clients include One Care Home and Community Support and the Cross Cultural Learner Centre.

The company has 10 employees, including an immigrant from Dubai, students from Lebanon and the Philippines, and a person with learning disabilities.

Edward said his big break was when a priest at St. Peter’s Seminary introduced him to Michael Brandon, who ran a software company. He got a job with the company after starting as a volunteer.

“It was the moment that changed my career, my life.”

He worked as technical director with the diocese from 1992 to 2010. During that time, he created links with other Catholic dioceses and helped parishes use software.

Edward joined the city as chief technology officer in 2010. He helped to overhaul the city website and install more user-friendly systems.

London’s unemployment rate was high at the time and he pitched a project to have the city bring in six skilled unemployed people on a temporary basis to work and get training in technology.

All of them ended up finding permanent jobs in the city.

London businesses and city hall can take a leading role in offering training, Edward said.

“There are people who have skills and education but they need a head start.”