INVORG Joins the First Annual Grand Parade

On Saturday, June 2nd, we joined our friends from One Care Home and Community Support Services who hosted the First Annual Grand Parade, a fundraising walk for the seniors and people with health issues. One Care is a not-for-profit charitable organization that provides services to support and strengthen the health, independence and quality of life for individuals and their families.


For the past 3 years, INVORG has been collaborating with One Care in the region of Huron Perth in their service transformation and witnessed the selfless service provided by every team member and thousands of volunteers in making a difference.

As part of our commitment to help uplift the community, we had ourselves counted in this meaningful activity. It was a fulfilling experience to be able to go out to Stratford, Ontario to support the cause. It was amazing how we could engage in community activities like this while enjoying the music of nature, the pace of wildfowl and the cool breeze around Avon River. The weather was perfect as it was neither sunny nor rainy during the walk. Indeed, Mother Nature was one with us in doing something worthwhile for our dear seniors and friends with health issues.

#TeamINVORG, as we called ourselves, was able to raise C$1,250 from 20 donors. The funds raised were way above our team goal! To our sponsors and donors, our heartfelt gratitude for your generosity!


Transformation of Health Services in Ontario and the Role of INVORG


The provincial government of Ontario is in a lot of pressure from the health care sector. It has been declared that there is a progressing crisis in this sector despite it being the biggest budgetary recipient across the province.

there are now more Canadians over 65 years old than under 15


According to the Census 2016, for the first time in history, there are now more Canadians over 65 years old than under 15. The aging population in Canada is significantly increasing. Statistics Canada foresees that the population of seniors in 2036 will be about 200,000 – 250,000 across Canada.


This means that the health care sector must keep up with the rise of senior population to provide appropriate services.


However, as it is today, there is a shortage of medical practitioners and hospital beds capacity that result to patients’ long waiting time. There are many sectors that deliver health services such as home cares and other community support services (CSS) organizations, but they are individually siloed that only exclusive groups know what’s going on.


The CSS is as equally critical component of the health service sector as the hospitals. The services that the sector provides, through not-for-profit and private organizations, are considered social services such that they extend care and connect to the core of the patient emotionally, mentally and psychologically.


Services such as friendly visiting, telephone assurance program, care for the caregiver, meal delivery services, adult day program, Alzheimer’s disease and related dementias, foot care, respite care are some of the many social services that the CSS provide.


The CSS sector plays a significant role in providing holistic services for seniors and those with health-related issues; however, this role is not fully recognized. Because the sector is composed of diverse organizations, it sometimes causes misunderstanding about the sector and its contributions when its services are vital.


The health care sector must undergo transformation.

 Photo credits:

Photo credits:


In 2016, Mary’s story inspired the CSS agencies in Huron Perth region to transform the organizational model, processes and system to provide end-to-end client-centred experience to clients and caregivers. The CSS agencies designed and implemented a model that enables the agencies to share client record through a single point-of-access, centralized client intake – a holistic agency approach in planning integrated care and coordinating services. Client information is shared across multiple agencies through the creation of multi-tenanted client database making intake processes more efficient for the agencies, and elevating patient experience as it eliminates re-telling of story.


Today, besides the improvement for clients and system partners, the CSS network structure is allowing the agency representatives to fully engage to the CSS group. What used to be mere ideas are now collaborated into a structure that is enabled by digital transformation. The implementation of the technology strategy was facilitated by INVORG, a private ICT and innovation partner based in London, ON.


The road to the full transformation of the health services in Ontario is going to be long and winding. It is critical that the journey is not only taken by one sector or group of agencies, rather, it must be a collaborative mission of the entire health care sector alongside private companies which are driven to operate business with a purpose to help uplift the community.


Mary's Story

Mary's life story encouraged 13 Community Support Services (CSS) agencies in the region of Huron Perth, Ontario, Canada to come together and form a virtual organization to improve the service delivery, and to provide enriching client experience to seniors and caregivers.

On April 20th 2018, these agencies officially launched the CSS Network (CSSN). Kudos to all those who have been part of this journey. INVORG designed, developed and implemented a digital platform and enabled this transformation journey. It has been a remarkable journey.

Through projects like these, INVORG is journeying towards its own vision of uplifting individuals and communities through innovation. INVORG thanks all the agencies, especially One Care Home and Community Support Services and South West LHIN for giving us the opportunity to fulfill our mission to the community.

We are small but mighty. We do the right things for the right reasons. We are purpose-driven not a profit-driven company. INVORG is making a difference in the lives of people like Mary.


Community Support Services (CSS) sector is very integral for providing holistic health services for seniors and others with health-related issues.

Unfortunately, this is one of the most neglected and underfunded sectors. But this is a sector with thousands of volunteers with big HEARTS.

Few years ago, 15 CSS agencies from a region called Huron Perth (HP)  in South Western Ontario, Canada, came together and decided to address the problems faced by seniors and caregivers in getting CSS. They wanted to deliver Patients-First, One-Sector, Client-Centered Experience to all seniors and care givers in their region. They decided to walk the talk.  The transformation journey of CSS in HP began with a vision and with the support of South West LHIN.

Today is a great day for the seniors and caregivers in this region. Community Support Services Network (CSSN) will be officially launched today. After many years of hard work of thousands of people their dream has become a reality. 

This will transform the way community support services are delivered in this region. Eventually this will be integrated with other sectors to provide true One-Sector Experience.

INVORG is very proud to be part of this transformation journey. We enabled this journey by implementing a digital platform.

Conservatory Canada selects INVORG to Lead Business Transformation

Conservatory Canada selects INVORG to Lead Business Transformation

✓ INVORG saved Conservatory Canada thousands of dollars vs. implementing a completely new system, mitigated their operational risk immediately, and reduced future operating costs.

✓ Conservatory Canada experienced a 10x net reduction in support costs, while enjoying additional functionality.

✓ INVORG acts as a trusted advisor to Conservatory Canada, advising them on a long-term, macro business strategy that preserves time, money, and resources and helps them reinvest in growth and transformation instead of just solving technology problems.

"After adversity, a career dream came true."

"After adversity, a career dream came true."

My name is David Rutledge and for years, I struggled to find a job that was a good fit for me. For a long time, I felt like my education was never going to be useful beyond being just a piece of paper on my wall. This is a short description of my story and how I felt.

Life as a Business Analyst

Life as a Business Analyst

Stefanie is INVORG's Business Analyst & Client Experience Lead. She got into this expertise unexpectedly, and she shares her experience of what life in this role is like.

INVORG has just launched a new training + internships program to help people develop their careers in the areas of technology and innovation.

Learn more and apply at

INVORG Launches Training Institute

INVORG Launches Training Institute

 INVORG is launching a new training + internships institute called The Institute for Business Technology & Innovation (IBTI). Joseph created IBTI with a vision to build a new skilled talent pool in southeastern Ontario and help people open new doors in their lives and careers. Rather than hardcore technology, IBTI focuses on programs that train participants to leverage technology to transform business.

The London Innovation Leaders Meetup

The London Innovation Leaders Meetup

We were pleased to host a fantastic group of innovation leaders in London this past May. Michelle Brown of Pillar Nonprofit Network gave an inspiring talk on her experience with innovation and the state of growth in London. Join our meetup group at