Benefits of Client Centred Care Platform
The platform brings multiple organizations together to work as one virtual organization. This integrates seamlessly people, process, data and technology service monitoring and reporting.
This model enables the approach every door is the right door for clients. Better client experience enables clients only have to tell their story once reward.
Improved and more consistent data about the client, their circle of care contacts, scheduling and coordination of services among agencies.
Why is E6-CCCP critical to an organization?
A platform such as E6-CCCP is critical to organizations involved in home and community support services. Home and community support services involves many stakeholders such as various organizations, clients, caregivers, volunteers, systems etc. A platform like E6-CCCP is very critical in bringing all the stakeholder pillars together to improve the client experience and health outcomes.
What is included in the E6-CCCP package?
Dynamics CRM provides a mature and stable platform on which to build our E6 Client Centred Care Platform (CCCP). E6-CCCP provides a centralized client and service database, automated workflows, centralized scheduling, improved data quality and application of required questionnaires for screening, intake and caregiver services.
How is the E6-CCCP implemented?
INVORG understands every organization is unique and does not believe in the cookie cutter approach to implementing products or services. For this reason, INVORG leverages its own and unique E6-HEE framework and other methodologies to understand the organizational vision, goals, objectives and current processes to develop E6-CCCP strategy to achieve the organizational outcomes.
E6 approach implementing Client Centred Care Platform
Check one of Invorgs
Community Support Services are a critical part of the overall health services system in Canada. In geographically dispersed areas, these services are delivered by a loose network of organizations. The lack of centralized & accuratedata, lack of coordination, collaboration, communication, and sharing of service schedules & status among staff & volunteers resulted in process inefficiency & poor client experience.
Dynamics CRM provided a mature & stable platform on which to build our E6 Client-Centred Care Platform (CCCP). E6 CCCP provides a centralized client & service database, automated work flows, centralized scheduling, improved data quality & application of required questionnaires for screening, intake &caregiver services. “Every door is the right door” design allows a client toinitiate service through any agency. Client consent authorizes the sharing of information with agencies providing service. Process automation & secure notifications ensure updates for field staff using a secure mobile app.
Better client experience- clients only have to tell their story once. Improved & more consistent data about the client, their circle of care contacts, scheduling & coordination of services among agencies. Better monitoring & reporting of outcomes to agency management, board of directors, donors, & regulatory agencies.
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